Privacy Policy

Last updated: December 17, 2025

Prezenta Politică de confidențialitate descrie modul în care IPSUM LENIS SRL, operatorul site-ului www.northheat.ro (denumit în continuare "North Heat" sau "noi"), colectează, utilizează și protejează datele dumneavoastră cu caracter personal, în conformitate cu Regulamentul (UE) 2016/679 (GDPR) și legislația aplicabilă din România.

1. Who we are

Under data protection legislation, IPSUM LENIS SRL is a personal data controller.

2. What personal data we collect

We may collect the following categories of data:

3. Purposes of data processing

Your data is processed for the following purposes:

• Responding to requests sent through contact forms
• Providing quotes for saunas, hot tubs and related products
• Communicating with potential clients and partners
• Improving user experience on the website
• Analyzing website traffic and performance
• Marketing and information activities (only with explicit consent)

4. Legal basis for processing

We process your data based on the following legal grounds:

• Consent of the data subject
• Performance of a contract or pre-contractual measures
• Legitimate interest of the controller (e.g., website security, statistical analysis)
• Legal obligations

5. Data retention period

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected:

• Contact form data: up to 12 months
• Marketing data: until consent is withdrawn
• Statistical data: according to the policies of the platforms used

6. Data recipients

Data may be transmitted to:

• IT and hosting service providers
• Email and CRM service providers
• Analytics service providers (e.g., Google Analytics, if active)
• Public authorities, when there is a legal obligation

We do not sell or rent your data to third parties.

7. International data transfers

In the case of using third-party services (e.g., Google, Meta), data may be transferred outside the EU/EEA, exclusively with compliance with the guarantees provided by GDPR (standard contractual clauses).

8. Cookies

The northheat.ro website uses cookies to ensure proper functioning and to improve user experience

9. Your rights

Under GDPR, you have the following rights:

• Right of access to personal data
• Right to rectification of inaccurate data
• Right to erasure of data ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise these rights, please contact us at: saune@northheat.ro

10. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.

11. Privacy policy changes

We reserve the right to modify this Privacy Policy. Changes will be published on this page with the update date.

12. Contact

For questions or requests regarding the processing of your personal data, please contact us:

Email: saune@northheat.ro
Phone: +40741939945